An Employee is on parental leave or unpaid leave – What should you do?

If an employee is on parental leave, unpaid leave, or for any other reason is not entitled to a top-up on the Epassi Card, their status must be changed to “inactive” in the customer portal.
 

An inactive employee will not appear on the top-up list when top-ups are generated in the portal and will therefore not receive any new top-ups on their Epassi Card.

When the employee becomes eligible for top-ups again, their status must be changed back to “active” in the customer portal. It is important that this change is made before the cut-off date, which is the last day of the month when the employee can make changes in their top-up calendar for the upcoming top-up date.

Follow the steps below to change an employee’s status:

1. Log in as an employer.
2. Ensure the correct company is selected in the main menu on the far right. Click “Switch unit” to change company.
3. Click on “Employees.”
4. Select “Manage employees.”
5. Search for the employee using the search bar.
6. Click the pencil icon to edit the details.
7. Select the appropriate status.
8. Fill in the start and end date for the period during which the employee will be inactive (at the bottom of the page). If an end date is provided, the employee will be automatically reactivated after that date. If the period is indefinite, leave the date fields empty.
9. Save the changes.