When will my customer identification (KYC) be approved?

Modified on Mon, 17 Feb, 2025 at 11:16 AM


KYC is an important part of your application – we are happy to assist you with more detailed information!

 

The process of approving customer identification (KYC) generally takes up to five business days. To avoid delays, please double-check that you have filled out the application correctly, that no information is missing, and that no fields are highlighted in red.

 

Verify with BankID – Have your BankID available for identification. If you do not have BankID, please contact Customer Service.

 

Why does Epassi conduct customer identification? Please feel free to watch the informational video on the Financial Supervisory Authority’s website.

 

The customer identification form includes questions regarding the following five points:

  1. Identification and verification of the customer’s identity
  2. Ultimate beneficial owner
  3. Politically exposed persons (PEP)
  4. High-risk third countries

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