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FAQ for employees
Wellness
21
Which app should I use for my wellness allowance?
I want to log in to my Epassi account.
What activities can I use the wellness allowance for?
How do I make a purchase via the Epassi app?
Do I need to be on-site at the supplier when making a purchase?
I want to cancel a purchase, how do I do that?
When can I start using my wellness allowance via Epassi?
I want to save my wellness allowance for next year
My allowance doesn't cover the full amount of my wellness benefit
Where can I see my wellness balance?
See all 21 articles
Lunchcard
0
EpassiBIKE
0
FAQ Employer
Wellness
0
Lunchcard
0
EpassiBIKE
0
FAQ Service Provider/Merchant
Wellness
11
I want to join Epassi
I want to log in to the Provider Portal
What does it cost to be connected to Epassi?
When will I be activated as a wellness provider, how long will it take?
When will my customer identification (KYC) be approved?
When will I, as a wellness provider, get paid?
Which activities are classified as wellness activities?
How do I credit/refund a customer's purchase via Epassi?
I want to see monthly reports of completed transactions
I want to reset or change my password
See all 11 articles
Lunchcard
5
I want to connect my restaurant to Epassi.
I have changed card terminal - what do I need to do?
What is included in a partnership with Epassi
What statistics and insights does Epassi share
I want to offer discounts to Epassi card users
EpassiBIKE
10
I want to join EpassiBIKE
I want to arrange a bike demonstration for Epassi’s customers
How customers find my store
How do I place an order on EpassiBIKE?
What can be included to be classified as an approved benefit bike
Where can the customer find their EpassiBIKE code?
How does service for benefit bicycles work via Epassi?
I want to accept used benefit bicycles in my store
What warranty applies to benefit bikes via EpassiBIKE?
How will my business be marketed by Epassi?
