Lunchcard
When new employees are to receive the lunch benefit Epassi Card, you add them in the customer portal. Follow the steps below to add a new employee in the p...
You can easily update employee information in the customer portal. Follow the steps below: Log in as an employer. Ensure the correct company is selected...
If an employee is on parental leave, unpaid leave, or for any other reason is not entitled to a top-up on the Epassi Card, their status must be changed to “...
When employees are to receive a top-up on their Epassi Card, you create an invoice for the top-ups in the customer portal. Follow the three steps below to ...
There can be several reasons why an employee has not received a top-up on their Epassi card. Easily check the following: Is the employee’s status active? ...
In the customer portal, under “Invoices” in the main menu, you can view and download all invoices and invoice specifications.
Contact customer@epassi.com and we will assist you. Please provide the following information when contacting us: The invoice number that the payroll file ...
Follow the steps below to log in as a customer administrator: Log in as an employer. Enter your username and password. Forgot your password? Contact cu...
If an employee has received an incorrect top-up on their Epassi card and you wish to request a credit, you need to contact Epassi. Please email lunchkort@ep...
You can terminate an employee yourself via the customer portal. Follow the steps below to remove an employee: Log in as an employer. Make sure the corre...