You can easily update employee information in the customer portal.

Follow the steps below:

  1. Log in as an employer.
  2. Ensure the correct company is selected in the main menu on the far right. Click “Switch unit” to change company.
  3. Click on “Employees.”
  4. Select “Manage employees.”
  5. Search for the employee using the search bar.
  6. Click the pencil icon to edit the information.
  7. Update the necessary details.
  8. Save the changes.


Good to Know!
• If an employee is on parental leave, unpaid leave, or for any other reason is not entitled to a top-up on the Epassi Card, their status should be changed to “inactive” in the customer portal.
 An employee can be inactive for an indefinite period or for specific dates. An inactive employee cannot receive new top-ups on their Epassi Card.

• When an employee becomes eligible for top-ups again, their status must be changed to “active” in the customer portal.
It is important that this change is made before the cut-off date, which is the last day of the month when the employee can make changes to their top-up calendar for the upcoming loading date.