Kundtjänst & FAQ
FAQ Service Provider/Merchant
Wellness
- I want to join Epassi
- I want to log in to the Provider Portal
- What does it cost to be connected to Epassi?
- When will I be activated as a wellness provider, how long will it take?
- When will my customer identification (KYC) be approved?
- When will I, as a wellness provider, get paid?
- Which activities are classified as wellness activities?
- How do I credit/refund a customer's purchase via Epassi?
- I want to see monthly reports of completed transactions
- I want to reset or change my password
Lunchcard
EpassiBIKE
- I want to join EpassiBIKE
- I want to arrange a bike demonstration for Epassi’s customers
- How customers find my store
- How do I place an order on EpassiBIKE?
- What can be included to be classified as an approved benefit bike
- Where can the customer find their EpassiBIKE code?
- How does service for benefit bicycles work via Epassi?
- I want to accept used benefit bicycles in my store
- What warranty applies to benefit bikes via EpassiBIKE?
- How will my business be marketed by Epassi?