Kundtjänst & FAQ

  • English
    • Finnish
    • English
    • Swedish

  • Home
  • Solutions
  1. Kundtjänst & FAQ
  2. Solution home
  3. FAQ Service Provider/Merchant

FAQ Service Provider/Merchant

Wellness

  • Use of Wellness Allowance at Thai Massage Parlors
  • I want to join Epassi
  • I want to log in to the Provider Portal
  • What does it cost to be connected to Epassi?
  • When will I be activated as a wellness provider, how long will it take?
  • When will my customer identification (KYC) be approved?
  • When will I, as a wellness provider, get paid?
  • Which activities are classified as wellness activities?
  • How do I credit/refund a customer's purchase via Epassi?
  • I want to see monthly reports of completed transactions
View all (13)

Lunchcard

  • I want to connect my restaurant to Epassi.
  • I have changed card terminal - what do I need to do?
  • What is included in a partnership with Epassi
  • What statistics and insights does Epassi share
  • I want to offer discounts to Epassi card users

EpassiBIKE

  • I want to join EpassiBIKE
  • I want to arrange a bike demonstration for Epassi’s customers
  • How customers find my store
  • How do I place an order on EpassiBIKE?
  • What can be included to be classified as an approved benefit bike
  • Where can the customer find their EpassiBIKE code?
  • How does service for benefit bicycles work via Epassi?
  • I want to accept used benefit bicycles in my store
  • What warranty applies to benefit bikes via EpassiBIKE?
  • How will my business be marketed by Epassi?

Can't find what you're looking for?

Let us help you right now!

Submit a ticket