Lunchcard

I want to log in to the Epassikortet app
To easily use your benefit, download the Epassikortet app. • For iPhone: App store • For Android: Google Play • This is what the Epassikortet app looks l...
I want to log in via the web – Lunchcard
Logging in through the Lunchcard website is quick and easy! Log in at Lunch.epassi.se with BankID or your username and password. We hope you can easily ge...
How do I activate my new Epassi card?
We are happy that you have received your Epassi card and can start using it! The activation is quick and easy – you need your card and PIN code! Activate y...
Where can I find the PIN code for my Epassi card?
Here’s where you can find the PIN code in the app: Log in to the Epassikortet app with BankID. Tap the "My Account" icon in the top right corne...
I have entered the wrong PIN code three times – what should I do now?
We will help you resolve the issue quickly! If your PIN code is entered incorrectly three times, your Epassi card will be temporarily blocked. Unblock the...
I’m missing my balance on the card – what should I do?
If a balance is missing, it could be due to various reasons – we’re here to help you resolve it right away! Contact us – Please contact us via our custo...
Where can I shop with the Epassi card?
With the Epassi card, you have many options – we’ll show you how you can use it! Restaurants and grocery stores – The Epassi card works at many restaurants...
What address will the card be sent to?
Registered address – Your Epassi card will be sent to the address where you are registered. Delivery time – The delivery time for the card is 5-12 business...
My purchase is being declined – what could be the reason?
We understand it can be frustrating when a purchase doesn’t go through – we’re here to help you sort it out!  Declined purchases can be due to several reaso...
How do I add my Epassi card digitally?
Great that you want to use your card digitally – we’ll guide you step by step! Mobile wallet – You can add your card to Apple Pay or Google Pay as soon as ...