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FAQ for employees
FAQ for employees
Wellness
Use of Wellness Allowance at Thai Massage Parlors
Report misuse or fraud
Which app should I use for my wellness allowance?
I want to log in to my Epassi account.
What activities can I use the wellness allowance for?
How do I make a purchase via the Epassi app?
Do I need to be on-site at the supplier when making a purchase?
I want to cancel a purchase, how do I do that?
When can I start using my wellness allowance via Epassi?
I want to save my wellness allowance for next year
View all (22)
Lunchcard
I want to log in to the Epassikortet app
I want to log in via the web – Lunchcard
How do I activate my new Epassi card?
Where can I find the PIN code for my Epassi card?
I have entered the wrong PIN code three times – what should I do now?
I’m missing my balance on the card – what should I do?
Where can I shop with the Epassi card?
What address will the card be sent to?
My purchase is being declined – what could be the reason?
How do I add my Epassi card digitally?
View all (20)
EpassiBIKE
What is a benefit bike?
Do I have to cycle to work if I have a benefit bike?
How do I log in to the Epassi app or the website epassi.se?
Where can I find my EpassiBIKE code?
Which bikes can I choose from?
What happens to the benefit bike when the leasing period (36 months) ends?
Terminating the contract during the leasing period
How does maintenance, service, and repair work for benefit bikes?
How long is the leasing period?
Can I lease a benefit bike and pay with my wellness allowance?
View all (12)