I’m missing my balance on the card – what should I do?

Modified on Tue, 4 Mar, 2025 at 2:23 PM

If a balance is missing, it could be due to various reasons – we’re here to help you resolve it right away!


Contact us – Please contact us via our customer service form. Be sure to include your card ID (9-10 digits) and employer in the support form so we can investigate the issue more quickly.


We hope we can resolve this promptly so you can use your balance as planned!

 

 

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