Lunchcard

I want to see my balance on the Epassi card
Here’s how to see your balance via the app: Log in to the Epassikortet app with BankID. Here you can see your balance! Here’s how to see your balance v...
Is there a maximum balance on the Epassi card?
It's good to be aware of the card's limitations – here's how the maximum balance works! Yes, your Epassi card has a maximum balance of 15,00...
Approve online purchase with BankID
It's important to feel secure when making online purchases – we’re happy to help you resolve this!   First, make sure your BankID app is updated and t...
I want to order a replacement card / block my card
You can easily order a replacement card or block your card via the app or web. Please block your current card as the first step. Here’s how to order a re...
What is the delivery time for my card order?
The delivery time for your Epassi card is normally 5–12 business days after your order has been registered.   Different benefits portal – Please note that...
Can my balance be negative on my Epassi card?
Let’s clarify the rules for the Epassi card!   No, you cannot make a purchase without available balance on the card. The card is linked to your available...
Can I use the Epass card abroad?
 Absolutely, but a fee applies – let’s clarify the rules!   Yes, you can use the Epassi card abroad. The Epassi card is valid at many restaurants and gro...
Apple Pay / Google Pay
Yes, it works! Great that you want to use your card digitally – we’ll guide you step by step! Mobile wallet – You can add your card to Apple Pay or Goog...
How are my personal data handled by Epassi?
Your privacy is important to us – we ensure that your personal data is handled with the utmost care!   Your personal data is handled in accordance with a...