Lunchcard

I want to see my balance on the Epassi card
Here’s how to see your balance via the app: Log in to the Epassikortet app with BankID. Here you can see your balance! Here’s how to see your balance v...
Is there a maximum balance on the Epassi card?
It's good to be aware of the card's limitations – here's how the maximum balance works! Yes, your Epassi card has a maximum balance of 15,00...
Approve online purchase with BankID
It's important to feel secure when making online purchases – we’re happy to help you resolve this!   First, make sure your BankID app is updated and t...
I want to order a replacement card / block my card
You can easily order a replacement card or block your card via the app or web. Please block your current card as the first step. Here’s how to order a re...
What is the delivery time for my card order?
The delivery time for your Epassi card is normally 5–12 business days after your order has been registered.   Different benefits portal – Please note that...
Can my balance be negative on my Epassi card?
Let’s clarify the rules for the Epassi card!   No, you cannot make a purchase without available balance on the card. The card is linked to your available...
Can I use the Epass card abroad?
 Absolutely, but a fee applies – let’s clarify the rules!   Yes, you can use the Epassi card abroad. The Epassi card is valid at many restaurants and gro...
Apple Pay / Google Pay
Yes, it works! Great that you want to use your card digitally – we’ll guide you step by step! Mobile wallet – You can add your card to Apple Pay or Goog...
How are my personal data handled by Epassi?
Your privacy is important to us – we ensure that your personal data is handled with the utmost care!   Your personal data is handled in accordance with a...
What happens to my balance when my employment ends?
After your employment ends, the card will continue to function as normal until it expires, i.e., until the card's expiration date. The account will be ...