If a balance is missing, it could be due to various reasons – we’re here to help you resolve it right away!
Contact us – Please contact us via our customer service form. Be sure to include your card ID (9-10 digits) and employer in the support form so we can investigate the issue more quickly.
We hope we can resolve this promptly so you can use your balance as planned!
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- What happens to my balance when my employment ends?
- How are my personal data handled by Epassi?
- Apple Pay / Google Pay
- Can I use the Epassi card abroad?
- Can my balance be negative on my Epassi card?
- What is the delivery time for my card order?
- I want to order a replacement card / block my card
- Approve online purchase with BankID
- Is there a maximum balance on the Epassi card?
- I want to see my balance on the Epassi card