Lunchcard

What happens to my balance when my employment ends?

After your employment ends, the card will continue to function as normal until it expires, i.e., until the card's exp...

03 July 2026 08:02

How are my personal data handled by Epassi?

Your privacy is important to us – we ensure that your personal data is handled with the utmost care! Your personal da...

03 July 2026 08:00

Apple Pay / Google Pay

Yes, it works! Great that you want to use your card digitally – we’ll guide you step by step!Mobile wallet – You can ...

03 July 2026 07:58

Can I use the Epassi card abroad?

Absolutely, but a fee applies – let’s clarify the rules!Yes, you can use the Epassi card abroad. The Epassi card is v...

03 July 2026 09:01

Can my balance be negative on my Epassi card?

Let’s clarify the rules for the Epassi card! No, you cannot make a purchase without available balance on the card. Th...

02 July 2026 19:38

What is the delivery time for my card order?

The delivery time for your Epassi card is normally 5–12 business days after your order has been registered.Different ...

02 July 2026 19:36

I want to order a replacement card / block my card

You can easily order a replacement card or block your card via the app or web.Please block your current card as the f...

02 July 2026 19:34

Approve online purchase with BankID

It's important to feel secure when making online purchases – we’re happy to help you resolve this!First, make sure yo...

02 July 2026 19:32

Is there a maximum balance on the Epassi card?

It's good to be aware of the card's limitations – here's how the maximum balance works!Yes, your Epassi card has a ma...

02 July 2026 19:29

I want to see my balance on the Epassi card

Here’s how to see your balance via the app: Log in to the Epassikortet app with BankID. Here you can see your balan...

02 July 2026 19:28

How do I add my Epassi card digitally?

Great that you want to use your card digitally – we’ll guide you step by step!Mobile wallet – You can add your card t...

02 July 2026 19:26

My purchase is being declined – what could be the reason?

We understand it can be frustrating when a purchase doesn’t go through – we’re here to help you sort it out! Declined...

02 July 2026 19:23

What address will the card be sent to?

Registered address – Your Epassi card will be sent to the address where you are registered.Delivery time – The delive...

02 July 2026 19:18

Where can I shop with the Epassi card?

With the Epassi card, you have many options – we’ll show you how you can use it!Restaurants and grocery stores – The ...

02 July 2026 19:15

I’m missing my balance on the card – what should I do?

If a balance is missing, it could be due to various reasons – we’re here to help you resolve it right away!Contact us...

02 July 2026 19:13

I have entered the wrong PIN code three times – what should I do now?

We will help you resolve the issue quickly!If your PIN code is entered incorrectly three times, your Epassi card will...

02 July 2026 19:12

Where can I find the PIN code for my Epassi card?

Here’s where you can find the PIN code in the app: Log in to the Epassikortet app with BankID. Tap the "My Account" i...

02 July 2026 19:11

How do I activate my new Epassi card?

We are happy that you have received your Epassi card and can start using it! The activation is quick and easy – you n...

02 July 2026 19:07

I want to log in via the web – Lunchcard

Logging in through the Lunchcard website is quick and easy!Log in at Lunch.epassi.se with BankID or your username and...

02 July 2026 19:04

I want to log in to the Epassikortet app

To easily use your benefit, download the Epassikortet app.• For iPhone: App store• For Android: Google Play• This is ...

02 July 2026 15:56

Powered by Premium Plus