If you have paid the wrong supplier or if there has been a double payment, please contact the supplier who received the payment.
The supplier can withdraw the payment on its own in Epassi within 7 days from the time of purchase. Otherwise, the supplier must contact Epassi about which purchase should be credited.
The email must contain:
Purchase verification code
Time of purchase.
Unfortunately, we cannot make refunds without a written confirmation from the supplier.