3D Secure is a security solution for payments on the internet that has been developed by the card networks Visa and Mastercard. In practical terms, 3D Secure means that the user, in addition to their card details, must also verify themselves with another method to complete their payment, for example with BankID.
Sometimes it takes too long between the approval of BankID so it loses contact and the verification can no longer be carried out. Feel free to try opening your BankID yourself and try again. If it is a recurring problem, please contact us so we can investigate the matter further.