Lunchcard

I have questions about Google Pay.
You will find the best guidance about Google Pay on Google's support page: Click here   There you are sure that the information is always up to date.
Why do I need to confirm purchases with Mobile BankID when shopping online?
In accordance with EU regulations regarding electronic payments, we have implemented strong authentication using Mobile BankID. Read more about 3D Secure an...
Why do I have to enter my PIN code when the card terminal supports contactless?
You can make contactless (blippa) payments for sums of up to SEK 200, but when the sum of the value of repeated payments reaches SEK 1,500, the next time yo...
Can it be set so that the terminal always asks for a PIN code even for contactless purchases?
No, it is an industry standard, which means that the terminals request a PIN code for purchases over SEK 200.
Why can't I make a purchase at ICA Online?
ICA Online no longer accepts purchases with prepaid cards. Unfortunately, this means that you cannot make purchases at ICA Online with your Epassi card.
My contactless purchases are not accepted, what is the reason for this?
This happens when you have completed about 5-6 contactless purchases. If the payment is refused when you swipe the card, please use Chip + PIN on the next p...
I can see that it is the wrong email address registered on my account. How do I update it?
When you have logged into your account in the portal - Click on your name in the right corner and select "My settings", update to the correct emai...
I use Benify, why should I have a web account through you too?
To check your balance, follow your transactions and access information related to your benefit.
Can I be negative on my card?
You cannot make a purchase if you do not have enough money on the card. However, purchases are added as reserved amounts, these can be deducted from the car...
How is my personal data handled by you?
For us at Epassi, it is important that your personal data is protected and handled with care, therefore we work actively and regularly to ensure that this i...