Lunchcard

What happens to the balance on my card when I block it?
The balance is automatically transferred to the new card when you order a new card. 
I have lost my card, how do I block this and get a new one?
You can do this by logging into the web portal or through the Epassikortet app.   In the web portal:   Go to "My card" and select "Order ...
How long is your delivery time?
The delivery time is approx. 5–12 working days and is sent to the civil registration address.
I blocked my card by mistake, can you unblock it?
If you accidentally blocked your card due to loss but then find the card, you can contact our support to lift the block. Call us on tel: 08 555 172 20 and w...
Is there an app I can use?
The app is called the Epassikortet and is available for both iOS and Android. Look out for the icon below.   Download the app in the App Store & Googl...
Where can I find the Epassi mobile app?
You can easily download the app in the App Store & Google Play.
I can't log into the app?
Please make sure you have the correct app "Epassikortet". The most common is that you have accidentally downloaded "Epassi", which is an...
When can I add the card to a digital wallet, such as Google Pay and Apple Pay?
We're thrilled to announce that our app now supports both Apple Pay and Google Play, providing our users with seamless and secure payment options. With ...
Will you have Samsung Pay?
We have no plans to launch this, but it is of course possible to use Google Pay if you use Android.
I have questions about Apple Pay.
You will find the best guidance about Apple Pay on Apple's support page: https://support.apple.com/sv-se/HT201469   There you are sure that the inform...