You can do this by logging into the web portal or through the Epassikortet app.


In the web portal:


Go to "My card" and select "Order card", choose a reason and a new card will be ordered and sent to you.


In the mobile app:


Go to "Settings" and select "Order replacement card".


This will block your existing card while a new card is ordered.


Any replacement card fee may be deducted directly from your balance.