You can do this by logging into the web portal or through the Epassikortet app.

In the web portal:

Go to "My card" and select "Order card", choose a reason and a new card will be ordered and sent to you.

In the mobile app:

Go to "Settings" and select "Order replacement card".

This will block your existing card while a new card is ordered.

Any replacement card fee may be deducted directly from your balance.