That’s a great question, and we understand that you want to know how your balance information is handled!

No, a provider cannot see your wellness balance. When you make a payment via the Epassi app, the provider only sees the amount you choose to use and that the transaction is approved. Your balance information is completely private and only visible to you via the Epassi app or website.

We hope this provides you with security and clarity. If you have any more questions about how your balance is managed, feel free to contact us!