Lunchcard

Where can I see my balance?
You can easily see your balance when logged in on the app "Epassikortet" or the website lunch.epassi.se where the information is displayed on the ...
Is there a maximum amount on the card?
Yes, we have a maximum amount of SEK 15,000.
What happens to my top-ups if I exceed the maximum amount on the card?
If you have pending charges, these are placed as "pending" on a list linked to your account and are charged when the balance decreases. Note that ...
What happens to my card and balance when I leave my employer?
The card is personal and the amount on the card can be used up to 12 months after you have ended your employment with your employer. However, the card will ...
Where can you shop with the card?
The card works everywhere as long as the restaurant accepts VISA cards and has registered its business and payment terminal as a "restaurant" or &...
Can I shop with the card abroad?
The Epassi card works at all eateries that accept VISA cards. Please note that a fee of 2.95% is added to the purchase amount when you carry out a transacti...
I am unable to complete a purchase, what is the reason for this?
Make sure you use the chip and your new PIN when making your first purchase.   If you have used the contactless function and the purchase is refused, we a...
I have tried to make an online purchase but will not proceed when I want to identify the purchase with BankID, what is the reason for this?
3D Secure is a security solution for payments on the internet that has been developed by the card networks Visa and Mastercard. In practical terms, 3D Secur...
How do I order a new card?
Log in via the app "Epassikortet" or the website Lunch.epassi.se. Go to "My card" and "Manage cards" there is an option "...
Block card as I no longer want to use the benefit, how do I do this?
Log in to the Epassikortet app and go to "Settings", here you can block cards - without ordering a replacement card.